Shipping Policy

At Murti Artistry, we strive to provide the best possible customer service, which includes prompt and efficient shipping of your orders. Please review the following information regarding our shipping policies.

Processing Time

All orders are processed within 1-3 business days from the time the order is received. During busy periods, processing time may take up to 5 business days. We will notify you by email if there is a delay in processing your order.

Shipping Methods

We offer a variety of shipping methods to meet your needs:

• Standard Shipping: Orders shipped via standard shipping will typically arrive within 5-7 business days after they are processed.

• Expedited Shipping: Orders shipped via expedited shipping will typically arrive within 2-3 business days after they are processed.

• International Shipping: We offer international shipping to select countries. Shipping times and rates vary depending on the destination.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the shipping method you select at checkout. You can view the shipping rate for your order by adding items to your cart and proceeding to checkout.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number that you can use to track your package online.

Order Changes/Cancellations

If you need to make changes to your order or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may already be in transit and cannot be cancelled or modified.

Damaged/Lost Packages

We take great care in packaging your order to ensure that it arrives in good condition. However, if your package is lost or damaged in transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive your order as soon as possible.